If your Apple product needs service, please visit the Genius Bar at an Apple Retail Store or call an Apple Authorized Service Provider. Apple Retail Stores and Apple Authorized Service Providers will help you identify the nature of your problem. Should your computer need hardware repair, the Mac Genius or Service Provider will provide you with your available service options. Genius Bar Reservations At the heart of every Apple Store is the Genius Bar, offering hands-on, real-time solutions to Apple-related technical problems. Now every Apple customer can reserve a same-day appointment at the Genius Bar. Customers with a ProCare card can make reservations up to seven-days in advance. Check your retail store for details about the online Genius Bar Reservation System. Apple Products have a limited warranty. Please refer to the warranty card for details prior to contacting an Apple Retail Store or Service Provider. Visit Apple's Support Website for available service and support options. Your computer may be eligible for Do It Yourself Service. To find an Apple Retail Store or Apple Authorized Service Provider in your area, please enter city, state, or zip code, and select a user type. We will provide you with a list of locations near you. Only U.S. locations are listed. Where are you? Help City, State or ZIP What type of user are you? (required) Home Business K-12 Higher Education   What type of service to you need? Carry-in service On-site service* * On-site service is for eligible, in-warranty product.